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  • Processing Time
    In an ideal world, I aim to pack items as soon as the order comes through, I am however a one (wo)man band and sometimes this is not possible due to other responsibilities, so I am going to say up to 7 working days.
  • Posting Days
    Webshoppe-Update happens on a Friday or a Saturday. I like to visit the postie on a Monday and a Wednesday because I do not like the idea of your chosen pretties sitting in the warehouse waiting to be processed over the weekend. (This does not apply to Next Day Delivery Postage)
  • International Post
    Lunar Kisses is not responsible for duty, tax or customs incurred. According to Royal Mail guidelines, International Tracked and Signed parcels arrive between 7-14 working days, however due to back log caused by the pandemic, please allow up to 4 weeks.
  • Lost / Delayed / Stolen / Missing
    Lunar Kisses is not responsible for lost, delayed, stolen or missing parcels. As soon as your parcel leaves me, it will be in the capable hands of our Postal Services Team. The information I have will be the same shown on your tracking numbers. Please contact them directly with your tracking enquiries.
  • Returns and Refunds
    Please refer to our terms and conditions.
  • Local Pick Up
    Please use code “LOCAL” during check out to receive free P&P, then please contact me to arrange pick up via socials or Contact Us form.
  • Open Box Option for cost effective P&P
    I understand that P&P can be extortionate for my beloved customers across the pond, I often offer this option to my customers outside in the UK (UK peeps we can do this too, just ask!). This option will allow you to accumulate items up to 1kg or 2kg before packing and posting which will save you multiple P&P charges. Please use code “OPENBOX” to receive free P&P on check out. When you are ready for me to post your accumulated treasures, please contact me via socials or the Contact Us form with your email address and I will send over your P&P invoice. Alternatively, I will get in touch when your order reaches 2kg including packaging and your P&P invoice will automatically be sent.
  • Do you have a physical shop?
    LK HQ lives in the heart of our home, however you can find Lunar Kisses creations in these physical shops; Meva Crystals - The old bake house, market Square, Mevagissey, Saint Austell PL26 6UD Manifest - B, Cherrytree Buildings, Merryland, St Ives, Saint Ives PE27 5ED Goddess Temple Gifts - The Courtyard, 2-4 High St, Glastonbury BA6 9DU Tir na nOg Holistic Centre - Stables, Balfunning House, Balfron Station, Glasgow G63 0NF
  • Collaborations
    I love collabs! Email me your ideas at

Further questions?

I hope I have managed to answer the most frequently asked questions.  If there’s anything I have missed or I can be of help, please drop me a message via socials, use the Contact Us form or email us at

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